Privacy Policy

The Robert Gordon University (“the University”) is committed to protecting your privacy and has adopted this privacy policy to let you know how your personal information is processed and used. This policy should be read alongside, and is in addition to, our terms and conditions (“Terms & Conditions”)

Find out more about Cookies

The University will treat all information given by you in confidence and as required by law. The University does not collect personal information from visitors to this site unless the visitor explicitly intentionally provides it.

The University will not disclose any personal information that you have provided to third parties, including other constituents of the University, unless:
1. Required by law; or
2. Your consent has been given.

The information you have given will be stored on the University’s computer systems and used in the following ways:
1. Marketing: Where you have consented to this, the University may keep you informed by post, email, telephone or other electronic means of the news, events or services that may be of interest
2. Web statistics: To improve the service and to analyse the website’s use without identifying you as an individual. Find out more about Cookies.
3. Market Research: From time to time the University may ask you to take part in research surveys to assist with improving service to existing and potential learners.
4. Other Web forms: You may be asked to provide personal information to gain access to other specific services. By supplying such information you consent to the University storing the information for the stated purpose.
5. RGU Professional uses WorldPay to process payments. To complete payments your name, email address and billing addressed are passed from your RGU Professional account to the WorldPay site. The WorldPay privacy policy is available from the WorldPay payment page.

Disclosure exceptions:
1. To comply with legal process e.g. search warrant, court order etc.
2. To protect the University’s rights and property.
3. To investigate reports of users sending material using a false email address or users sending harassing, threatening, or abusive messages.
4. To protect against misuse or unauthorised use of the website(s).
5. During emergencies, e.g. when the University believes that someone’s physical safety is at risk.

By accepting this policy you acknowledge that the University will not be responsible for damages you or any others may suffer as a result of the disclosure or loss of any such information.

Your consent
As a user of this website you consent to the collection and use of information as outlined in this policy. If this policy is changed we will post these changes on this website at this location.
The use of your personal information is protected by law. You have certain rights in relation to your personal information including requesting a copy of the information that the University holds about you. If any information that the University holds about you is incorrect please advise and it will be corrected.

How to contact the University
By writing to:
Director of Planning and Policy Development
The Robert Gordon University
Garthdee House Annexe
Garthdee Road
Aberdeen
AB10 7QB

Email: dataprotection@rgu.ac.uk

Security
Even the best policy cannot protect your online privacy and security in all circumstances. Your best protection is to understand the limits to privacy on the Internet and use common sense in all of your online activities. Be aware that email is an inherently insecure form of communication. Remember that in extreme cases third parties are sometimes able to intercept your unencrypted messages.

The University is concerned about the security of your personal information. Although the University has taken all reasonable security precautions, it cannot guarantee internet security and subsequently cannot guarantee that any information you input onto site is completely secure.

The University also protects your personal data offline. All of your information is restricted to the University’s offices. Employees are granted access on a need-to-know basis and are kept up-to-date on security and privacy practices.

Your control over your personal information
You have certain rights in relation to your information. At any time you can withdraw permission for the use of your personal information. This can be done by clicking the Unsubscribe link at the bottom of marketing emails you receive from us. Please note that asking for deletion of your information will most likely impact on any courses which you are currently undertaking, or have previously undertaken.

Cookies
The University uses a technology nicknamed “Cookies” on this website. Cookies make your visit to the website easier and improves the quality of the visitor experience.

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at:
www.allaboutcookies.org
www.youronlinechoices.eu

For a video about cookies visit:
Google cookie video

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the International Chamber of Commerce UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Category 1: strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, assisting navigation and adjusting the colours of the pages. Without these cookies services you have asked for, like online payment, cannot be provided.

Category 2: performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

The University uses Google Analytics. Find out more about Google Analytics in Google’s Privacy policy and download the opt out widget.
By using this website you agree that the University can place these types of cookies on your device.

Category 3: functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

The University does not currently use this type of cookie on this website, however, be aware that third party websites linked from this website may use functionality cookies and should advise users.

Category 4: targeting cookies or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

We audit our site for the presence of cookies.
A report on our cookie audit is available from webproject@rgu.ac.uk

Opting out of cookies
You may opt out of cookies by going to your browser settings.
More information is available from www.allaboutcookies.org